CareFly Travel support
Travel support for every journey · 0 countries
Human support from check-in to touchdown

Fly with confidence,
from check-in to touchdown.

✈️ Why travel across countries just to drop off your loved ones?

With CareFly, a trusted Care Companion can travel with your loved ones- offering care, comfort & companionship every step of the way.

💙 Save time. Save travel costs.

💰 Already travelling internationally, turn your journey into an opportunity.

Become a Care Companion, help someone travel with confidence, and earn a reward for your care.

❤️ CareFly- Your journey. Their peace of mind.

✓ Shared route ✓ Verified companion ✓ Airport guidance ✓ Journey updates
0+ verified companions
0.0★ average care rating
LIVE CORRIDORS

Give help or find support for the journey ahead.

Browse active routes from CareFly companions and travellers currently seeking support.

Readily Available Travel Assistance

Offer help

Care companions travelling these routes are ready to support a fellow traveller.

Travel Requests Waiting for Assistance

Request support

Travellers and families seeking a companion for a route already planned.

How it works

Four clear steps to support beside you.

Whether you need a companion or want to offer support, our matching engine makes connections seamless.

1

Tell us the journey

Share flight details, destinations, travel dates, and any specific care assistance needed.

2

Smart route matching

Our system identifies verified companions travelling on the exact same flight or corridor.

3

Connect & confirm

Review companion profiles, agree on support details, and coordinate peacefully.

4

Fly with peace of mind

Travel with trusted support right beside you from airport check-in to final touchdown.

Travel support you can trust

Help that makes every flight feel manageable.

CareFly connects verified companions with travellers needing extra reassurance, guidance, and airport care.

✈

Departure airport assistance

  • Guidance with check-in, security, and boarding formalities
  • Help finding the correct terminal and departure gate
⌖

Transit airport assistance

  • Guidance through transfers and transit security procedures
  • Help finding the correct connecting gate or terminal
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Arrival airport assistance

  • Guidance through arrival, immigration, and customs processes
  • Help locating baggage collection and the agreed pickup point
!

What is not included

  • Physical mobility support, including wheelchair pushing
  • Carrying luggage or handling personal belongings
  • Managing medicines, health needs, documents, money, or valuables
Care Companion Service

How can CareFly assist you today?

Select an option below to request a companion for your journey or to offer your support on flights you already take.

Request Assistance We'll guide you through your journey request.
Step 1 of 3
33%

You take care of your family. Let CareFly take care of the journey. A service fee applies only after a suitable companion is successfully matched.

Step 2 of 3

Tell us about the traveller

We'll use these details to coordinate journey support and keep you informed.

Step 1 of 3

Where and when are they travelling?

Select departure and arrival airports, travel date, and number of travellers.

Add a connecting airport when the journey is not direct.
How many people will travel together?
If booked, add the flight number for admin matching.
Step 3 of 4

What care or assistance is needed?

Select the types of support that would make the flight and airport experience easier.

You can select multiple assistance types, or leave empty if general companion support is sufficient.
♥
Tailored support for every journey.

Telling us what matters most helps match you with a companion experienced in the specific assistance you need.

Step 3 of 3

Review your companion request

Please verify all details before submitting your request.

Journey summary
Traveller —
Contact —
Route —
Date —
Flight details —
Travellers —
✓
Ready to submit?

Our team will immediately process your request and connect you with matching companions.

Questions, answered

Everything you need to feel ready.

Clear answers for travellers and families arranging journey support.

What is CareFly?

CareFly connects travellers who need assistance (first-time flyers, elderly parents, mobility support, language help) with verified fellow travellers on the same flight.

Can I arrange support on behalf of someone else?

Yes. You can select "I am looking for a Care Companion", fill in the traveller's details, and provide your own contact info to coordinate on their behalf.

How do I volunteer to be a Care Companion?

Switch the toggle to "I would like to be a Care Companion", share your upcoming flight itinerary and language skills. We will notify you when a matching traveller needs help on your route.

What happens after I submit a request?

Our matching engine matches your flight corridor and care needs with available verified companions. You'll receive a confirmation email and live status tracking link.

Can my travel date be flexible?

Yes. Select flexible dates in Step 2 of the form (within 1, 3, or 7 days) to widen your potential companion matches.

Stay in touch

Contact CareFly or subscribe to updates.

We’ll answer route questions, companion applications

✉

Send us a message

Have a question about a specific corridor or companion profile? Let us know.

Plan my journey
Email

We’re here to help

Talk to a CareFly person.

Questions about an airport, a request, or arranging support for a family member? We’ll point you in the right direction.

For urgent airport or airline assistance, contact the airline directly. CareFly support is for journey planning and companion requests.

Before you submit

CareFly support boundaries

CareFly companion support agreement

Please review what your companion can help with, and what remains your responsibility throughout the journey.

Departure airport assistance

  • Assistance with airport check-in and boarding formalities
  • Guidance through security checks and airport procedures
  • Help navigating the airport and locating the correct departure gate

Transit airport assistance

  • Guidance through the transit airport
  • Assistance in locating the correct connecting gate
  • Support with transit security checks and airport procedures
  • Help navigating between terminals or gates, where required

Arrival airport assistance

  • Assistance with arrival formalities and checkout
  • Guidance through immigration and customs, where applicable
  • Assistance in locating and collecting baggage
  • Guidance towards the designated pickup/meeting point

Not included

  • Wheelchair pushing or physical mobility assistance
  • Lifting, carrying or handling of luggage
  • Managing or safeguarding personal belongings
  • Managing personal health, medications or medical needs
  • Responsibility for passports, travel documents, money or other valuables

The traveller remains responsible for their personal belongings, health, documents and valuables throughout the journey.